Consultancy and Resourcing - Acert Associates

The new world of work is increasingly dependent on an external workforce to execute key business objectives. Acert Associates is built to organise high calibre independent consultants into high performance associate teams.

We are client-centric, agile and committed to outcome based work. Knowledge transfer is at the core of what we do.

Flexible resourcing is smart resourcing meaning that the teams we deploy are commensurate with delivering only the key client outcomes we are measured on.

Engage Proven Performance
Client-Centric, Agile and Scalable
Outcome Based Work Packages

Consultancy and Interims

The lack of access to niche, business critical skills is frequently cited as a leading threat to achieving key business outcomes by C-level executives, notably Chief Executives, Chief Information and Procurement Officers.

Acert Associates mitigates this barrier to success by providing these business critical skills. We supply Consultants, Teams and Interim Leaders across our core practice areas:

Technology Strategy (virtual CIO)
Digital Transformation
Procurement
Outsourcing
Sales

Marketing
Portfolio Management
Program Delivery
Business Transformation

Capacity Management: Flexible Bench

Lack of assured access to key skills is directly impacting Enterprise End Users and Third Party Service Providers. Acert Associates operates a Capacity Management service that mitigates this risk by proactively building and managing client dedicated associate talent pools.

Professional Services skill-sets example::

Bid Management
Client Engagement
Solution Architects
Service Delivery Management
Program and Project Management

Acert works in partnership with clients to proactively populate a flexible bench with the skill-sets and resource volumes required to deliver expected demand. Demand could be anything from an end-users program portfolio or a 3rd party’s sales pipeline.

Quality Assured Capacity On Demand
Meet Internal and Client Demand On Time
Increase Customer Satisfaction

Executive Permanent Resourcing

With the rapid pace of change in the world of work and technology, there is high demand for business leaders who can leverage the rapid pace of change to create business advantage.

Acert Associates leverages its very considerable network to source high calibre resources for Permanent roles, typically at a senior level. We work primarily on a retained basis to source professionals with track records validated by their peers:

Technology / Digital Leaders
Procurement Leaders
Sales Leaders
Marketing Leaders
Portfolio Managers

Program Directors
Business Transformation Leaders
Peer-to-Peer Executive Validation
Confidential Search Process
Outcome Based Fees

Related work

Sales agency with ongoing strategic support

In building a partner network in the UK associated with its Printless service, our French client knew they would need a simple but comprehensive contract structure and content: a partnering Master Services Agreement with individual Customer Engagement Schedules, and back-to-back terms to enable partners to contract the service with their clients as well as a preliminary agreement of partnering ‘intent’, or Heads of Agreement.

IT Strategy delivery projects for a national trade unions body

Following Acert’s strategic consultancy report for the TUC in Summer 2016, the senior executive team were keen to establish the IT steering group and appoint a part-time (virtual) Chief Information Officer, as well as to commission work on the IT risk register. Earlier analysis having revealed some onerous service agreements no longer fit for purpose, there was also an appetite to negotiate early savings where possible.

Launching a new managed print service in the UK

A leading French provider in the world of managed print, our client’s software platform has more than 250,000 devices under management, serving countless end-users in banks, hospitals and major retail organisations. Printless is a service based on this platform, allowing UK businesses to acquire the solution at no cost and deploy in a multi-vendor fleet, saving 30% or more on current costs.

Interim commercial management for a major international outsourcing organisation

Our client was struggling to find sufficient resources to provide commercial support for an influx of new bids and recent successful sales. Based on previous successful engagements with this client, Acert was selected to provide an interim commercial manager to augment the existing commercial team. Our consultant was embedded into a series of bid teams (the majority of which were to prove successful) and was then retained to manage the contract drafting and negotiation of a £40m+ IT outsource engagement.

Transforming CEVA’s Outsourcing Model

CEVA is one of the world’s leading logistics and supply-chain management companies and has over 40,000 employees spread across more than 160 countries. With a long history of outsourcing its IT Infrastructure and applications support services in a piecemeal fashion, CEVA wanted to transform all its arrangements into a single global managed services agreement. In addition, it sought to move away from all existing input-based charging models, replacing them with an outcome-based, solution oriented contract.

Managed print project management and procurement for a global enterprise client

Having grown massively both organically and by acquisition, this large media conglomerate recognised the opportunity for business improvement and savings to be realised from a shared services approach. A substantial IT innovation project had been established right across the scope of technology for the business. In-house and office (managed) print was one of eight categories targeted.

Steve Pye

+44 (0)7712 050604 stephen.pye@acertassociates.com

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Consultancy & Resourcing